Discussion Thread
Customer (Tony Edgar)
23/11/2006 09:18 AM
Dear Noel
Thank you so much for your complete lack of compassion. I imagine it is very easy to hide behind an email address with no prospect of anyone ever getting through to talk to you on the phone. I understand your policy and was hoping that you might understand that, despite their best intentions, people are occasionally fallible. Obviously this is not something that affects the good people of Ticketmaster. I only wish we were all as coldly brilliant as you. Thanks very much - I now face the prospect of forking out another £50 to boost your profits further or ruining a four year old's Christmas. Any thoughts on how to break it to him very much appreciated. I'm sure you probably have it somewhere it your "comprehensive" FAQ.
Regards
Thomas,
ReplyDeleteI think that your only viable option is to buy tickets for the second show, and find a way of causing the first show to be cancelled. Perhaps a bomb scare? You might as well put your Ulster accent to good use for once. It may ruin a few other kids Christmas', but ultimatley that will be Ticketmaster's fault for failing to consider the bigger picture.